Choose the right plan for your needs
Get the power of the #1 beta testing platform at a price that works for you
AD HOC
Recruit
The easy way to recruit beta testers & get feedback on demand.
Key features:
- Recruit from 400,000+ vetted consumers and professionals
- Only pay for quality participants that finish your test
- Re-target testers and build a community
- Save time with AI feedback insights
- Manually review & accept participants
- Message testers during a test & for follow-up questions
- Includes bug report management system
- Run open or closed beta tests
- Testers agree to NDA
- Unlimited admin accounts for your team
- Test review by account manager before launch
SUBSCRIPTION
Professional
For teams that frequently launch new features, new builds, or new products.
All Recruit features, plus:
- Discounted per-tester pricing (save up to 50%)
- Dedicated test success manager, with test design help
- Run tests for fintech & crypto, children's products, or other complex needs
- Customize tester incentives (gift card, physical products, etc)
- Invite your own users
- Customizations (branding, SSO, custom bug fields, custom profile fields, etc)
MANAGED
Managed
Extend your team with a beta testing program managed by our experts.
All Recruit features, plus:
- Managed by experts
- Test design help & consulting
- Planning phase with platform onboarding and training
- Product shipments and logistics for in-home or field tests
- Hands on test management
- Bug and issue triage
- Custom summary reports prepared by your account manager
- Weekly meetings with your test manager
Start Planning Your Test
Want to compare all plan features in detail?
Test Types | Recruit (pay as you go) | Professional |
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Single Session Beta Test | ||
Multi-Day / Multi-Week Beta Test | ||
Usability video | ||
Market Research surveys | ||
Moderated User Interview | ||
Bug Hunt | ||
Field Testing/ In-Home Usage Testing (IHUT) | ||
AI Training & Real-World Data | ||
Live Group / Load Testing | ||
Real World QA | ||
Game Playtesting | ||
Fintech & Payments Testing | ||
Children's Product Testing |
Account Features | Recruit (pay as you go) | Professional |
---|---|---|
Max testers at one time across active tests | Unlimited | Unlimited |
Tests at the same time | Unlimited | Unlimited |
Admin accounts | Unlimited | Unlimited |
Max test duration | Unlimited | Unlimited |
Tester Recruiting | Recruit (pay as you go) | Professional |
---|---|---|
Invite from BetaTesting panel | ||
Re-invite past testers | ||
Invite your own users / customers | ||
Invite via URL | ||
Invite via email |
Screening | Recruit (pay as you go) | Professional |
---|---|---|
Screening surveys | ||
Automatic acceptance | ||
Manually review & accept specific testers | ||
Custom NDA, terms & digital signatures | ||
File upload support | ||
Collect emails for closed betas |
Feedback Types & Deliverables | Recruit (pay as you go) | Professional |
---|---|---|
Tasks | ||
Surveys | ||
Bug reports & bug dashboard | ||
Usability Videos | ||
Messaging | ||
Product engagement & data collection |
Tester Management | Recruit (pay as you go) | Professional |
---|---|---|
Build a tester community | ||
Custom incentive distribution | ||
Tag & segment testers | ||
Only pay for completed testers | ||
Remove testers | ||
Bulk messaging | ||
One-to-one messaging | ||
Automated scoring | ||
Automated due-date reminders |
Reporting | Recruit (pay as you go) | Professional |
---|---|---|
Automated AI analysis (summarization, key phrases, sentiment, word clouds, etc) | ||
Video transcription | ||
Filter feedback (by demographics, device, etc) | ||
Search across feedback | ||
View feedback online in real-time | ||
Export to spreadsheet | ||
Export to PDF | ||
Download videos & media to one zip file | ||
Highlight important feedback | ||
Hide specific feedback |
Support & Professional Services | Recruit (pay as you go) | Professional |
---|---|---|
Expedited Email support | 24-hour response | Expedited |
Submit tests for review | ||
Dedicated customer success manager | ||
Test design help | ||
Test management | additional cost | |
Manual bug triage | additional cost | |
Shipping packages | ~5K / project | |
Feedback Analysis & Recommendations (consulting) | additional cost |
Security & Privacy | Recruit (pay as you go) | Professional |
---|---|---|
Encrypted transmission via SSL | ||
Data center security (SOC2, FedRAMP, IOS, etc) | ||
Custom NDA/terms distribution | ||
Payment PCI compliance | ||
GDPR data rights | ||
Security reviews |
Pricing | Recruit (pay as you go) | Professional |
---|---|---|
Platform | Pay per tester (see calculator on pricing page) | Get in touch (average budget 1K-10K / month) |
Incentives to testers | Included in pricing | Customizable |
A small sample of the great products we’ve had the pleasure of working with
Frequently Asked Questions
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We help great companies (big and small) connect with targeted users, get feedback, and fix bugs. We combine real-world user experience feedback with technical/bug testing so you can launch winning products and avoid buggy software that no one wants.
Our powerful beta tester recruiting solution makes it easy to connect with your target audience with 100's of unique targeting criteria.
Lastly, our test management platform gives you the power to run tests that are impossible through other solutions. For example, we make it easy to run multi-session tests, or tests that span days or weeks to allow users to engage with your product organically. You can also run real-world load tests or group tests, in-home product testing, and more.
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Yes! At every product stage, our focus is on helping you recruit users, get feedback, and fix bugs/issues so you can iteratively improve your product as you grow. Modern product development is an agile process of continuous improvement, and companies are always beta testing new features and building new products. We help you connect with real-world users so you can focus your efforts on features that users want, and avoid disastrous bug-filled product launches.
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Yes, the cost-per-tester shown for our Recruit (pay-as-you-go) plan already includes incentives that we pay out to testers to provide quality feedback. There are no additional per-tester costs for you.
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The Recruit plan is designed for companies with infrequent testing needs that value the flexibility of paying per tester for on-demand tests.
The Professional plan is built for companies that frequently launch new features, new builds, or new products. The Professional plan typically requires a budget of $1 - $10K per month, and includes volume discounts to help save 50% per tester for larger commitments.
The Managed plan is for companies that want to extend their team with the help of our beta testing experts. Our team will provide professional services and work with your team hand-in-hand to design your testing program, execute your tests, and meet your goals.
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We have a large panel of 400,000+ participants globally, with about half in the US. We also have access to partner networks with 4M more participants for custom recruiting needs (Professional plan). We have one of the most advanced targeting systems anywhere with hundreds of available targeting criteria so you can easily recruit most target audience segments within hours or days. When defining your targeting requirements in our tool, we provide estimates on the number of participants available that meet your criteria and may be interested in your test.
The best way to see if we can successfully recruit your audience is to launch a test. For any test, you have the option to manually review and approve applicants if needed, to ensure they meet your criteria. Also, you only pay for testers at the end of the test process, after reviewing results, with no payments up-front. So, there's no risk to get started!
If you have a niche audience and you don't have success recruiting testers using our Recruit plan, we suggest getting in touch to get a quote for our Professional plan. With this plan, you can offer custom incentives, so you could offer a higher reward for participation which should help with recruiting.
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You only pay for participants that finish your test with quality feedback. At the end of the test, you have the opportunity to manually review and approve each tester. We only charge your card at the end of the test, based on the number of testers that successfully finish, so there's no risk.
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Our pay-as-you-go Recruit plan does not include any additional service fees. The price you see per-tester is all-inclusive. For customers in the Professional plan with our "custom incentives" feature (which allows customers to save up to 50% per tester), there is typically a small service fee per test.
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We charge your credit card upon completion of each test based on the testers that finish your test. You never pay for testers that don't finish your test, and you have the opportunity to review and approve testers for completion.
For large tests, we may require payment for 50% of your test in advance. In that case, we will get in touch after reviewing your test submission and provide an invoice that you can pay via credit card or ACH/bank transfer.
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Yes, our Recruit plan has no commitment or obligations. Our Professional plan includes custom terms, and your commitment and cancellation terms will depend on your quote/contract.
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For large invoices we can bill by invoice rather than by credit card. With any plan, receipts for your paid invoices (for example, for subscription fees or incentive costs) are always available at any time through our platform.
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Our community is made of 400,000+ real world consumers and professionals from all over the world. More than 50% are from the United States, with other large populations in Canada, UK, Australia, Europe, and throughout the rest of the world.
The vast majority of our audience have signed up organically through referrals from friends and colleagues. Most users are excited about the idea of playing a small role in helping to improve and build the best new products of tomorrow. They span every demographic, lifestyle, and interest group, and we provide a wide variety of targeting criteria so you can reach your target audience.
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We built BetaTesting to raise the bar for tester and feedback quality. Our platform is designed with quality in mind from start to finish.
We maintain a high quality pool of participants by constantly vetting and rating users based on their participation. This includes AI analysis of feedback and automated scoring per-tester, in addition to manual ratings from our customers and customer success team.
During the recruiting phase, we don't immediately post your test publicly so the first person that clicks can join. Instead, we have a proprietary invite process that sends private invites to quality participants that best match your target audience. This allows us to better control quality and ensure the best users get access to participate in your test.